​• Ensures a detailed description within the institution regarding the Operational Program for the Disadvantaged, with the institution’s employees benefiting from complete and coherent information about the implemented program.
• Provides assurances regarding the existence of appropriate documentation for the conduct of the activity.
• Ensures the continuity of the activity, including in conditions of staff fluctuation.
• Supports the audit and/or other authorized bodies in audit and/or control actions, and supports the manager in decision-making.
• Other purposes.

2. Scope

• Specification (definition) of the activity to which the operational procedure refers: The Operational Program for Aiding Disadvantaged Persons 2014-2020 (POAD) has a total allocation of over 518 million euros and aims at reducing extreme poverty by distributing basic foodstuffs (in the form of food packages and prepared meals), school supplies for children, layettes for newborns, clothing and footwear items, and hygiene products to the most disadvantaged persons.
• Explicit delimitation of the processed activity within the portfolio of activities carried out by the public entity: The activity is relevant in terms of importance, being distinctly processed within the institution.
• Listing the main activities on which the processed activity depends and/or which depend on the processed activity: All other activities within the institution depend on the processed activity, due to the role this activity plays in the correct and timely conduct of all processes.
• Listing the departments supplying data and/or benefiting from the results of the processed activity:

o Data supplying departments: All structures;
o Result supplying departments: All structures.

Departments involved in the activity process: Social Assistance.