The maternal assistant is the natural person, certified under the conditions of this ordinance, employed by the general directorate of social assistance and child protection, who ensures at their own home or, as the case may be, at their residence, the upbringing, care, and education of the child during the application of the special protection placement measure, the emergency placement measure for the child temporarily or permanently separated from their parents, or, as the case may be, during the respite period of another maternal assistant.

The applicant for the Maternal Assistant Certificate submits the Evaluation Request for the issuance of the maternal assistant certificate (Annex 2 Form, O 1142/2024) to the institution’s secretariat, where it is registered, and the deputy general director of social assistance assigns it for evaluation based on the applicant’s domicile.

To streamline activity, each team of specialists is assigned a certain area of the county and municipality in which they carry out their activity.

The evaluation of the applicant is carried out by a team of specialists consisting of a social worker and psychologist, and other specialists may also be involved as needed, at the recommendation of the social worker designated as case manager for the maternal assistant (MCAM) by the order of the deputy general director of social assistance, Case Manager Maternal Assistant Order (DMC). The members of the evaluation team prepare the Final Evaluation Report (Annex 8 Form, O 1142/2024)

The maternal assistant case manager takes over the request and the file assigned by the deputy general director of social assistance and registers the documents in the department’s entry-exit register (RII), then drafts the Case Manager Maternal Assistant Order and submits it for approval.

After receiving the request and verifying the documents submitted in the file, the case manager for MA (MCAM) starts the process of evaluating the applicant and their family.