- Natural persons – F-089.1, F-111, F-012, and F-540 ;

- Owners' associations – F-089.1, F-111, F-108, and F-540 ;

- Legal entity – F-089.2, F-011, and F-540 .

1. Following the verification of the submitted documents, if the documentation is complete it is registered, and an invoice corresponding to the type of permit requested is sent, according to the rates in the link https://www.apavital.ro/tarife-avize to the email address used for registration. After payment confirmation to the email address from which the invoice was received, the documentation is forwarded to the Permits Department for processing.

2. In the case of incomplete documentation or if additional information is needed, the applicant will be contacted by email or phone regarding the completion of the permit documentation.

- Once the documents have been forwarded to the Permits Department, the applicant will be contacted by the area engineer to identify an optimal technical solution, for the issuance of the permit and its related project (for documentations with a project).

- The permit and/or project is issued within the term prescribed by law, depending on its type (from confirmation of receipt of payment proof at the registered email address):

* by sending it to the email address registered at submission (site placement and user change permits);

* physical presence at the Documents receiving/issuing office (connection/branching permits and projects, principle permits).

- Simultaneously with sending the permit and/or project, the beneficiary receives information regarding the execution of the works - F-566 and the list of companies approved by APAVITAL S.A. to carry out works in the area of the consumption location for which the permit/project was requested.

​- Upon completion of the execution works, APAVITAL S.A. will attend the reception of the connection/branch, applies the seal to the meter, and concludes the acceptance report of the work with the applicant. After the acceptance report is issued, within 30 days, the applicant is invited to the APAVITAL S.A. headquarters to sign and collect a copy of the contract for the supply/provision of water supply and sewerage services.

• After obtaining the permit, only signing the contract or the addendum confers APAVITAL S.A. client status for water and sewerage services.