The heating aid for the home and the energy supplement are granted based on the application and the applicant's self-declaration regarding the family composition and its income, accompanied by supporting documents.

The application is submitted by the holder of the heating aid for the home and the energy supplement, who can be

• the owner of the home
• the person who has transferred the home based on a contract with a maintenance clause;
• the holder of the rental contract;
• another adult family member, legally authorized by the owner/contract holder;
• legal representative for single persons who have not reached 18 years of age.

In the situation where vulnerable consumers meet the eligibility conditions during the cold season, the establishment of the right to heating aid for the home is made, by mayor's order, as follows:

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• starting from the month the application is submitted, for those who submitted documents by the 20th of that month;
• starting from the following month, for those who submitted documents after the date specified in letter a
• When determining the family's or, as the case may be, the single person's monthly net income, all incomes earned by family members in the month prior to the one in which the right to heating aid is requested are taken into account, including those deriving from state social insurance rights, unemployment insurance, allowances, allocations, and permanent aids, regardless of the budget from which they are covered, legal maintenance obligations, and other legal claims.