The procedure mentions the way of ensuring the free access to public interest information for the citizen or other interested parties (mass media, NGOs, etc.), according to the provisions of Law no. 544/2001, with subsequent amendments and completions, within the City Hall. Through this procedure, the aim is to ensure a correct, efficient, prompt, and legal flow of requests for public interest information.

The operational procedure targets the free and unrestricted access of the person to any public interest information, as defined by law, which constitutes one of the fundamental principles of the relationship between individuals and public authorities, in accordance with the Constitution of Romania and the international documents ratified by the Parliament of Romania. The procedure establishes how the communication of acts issued by the director is ensured to the authorities, institutions, and interested individuals, under the conditions of Law no. 544/2001 regarding free access to public interest information. The procedure is carried out especially for good collaboration between citizens and public institutions, for the interests of the public institution, the citizens, and the employees of the public institution.